Frequently Asked Questions


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We treat security with utmost respect, because our business too depends on how secure your data is. We have developed a comprehensive set of practices, technology and policies to help ensure security of data.
Your satisfaction or your money back! If you decide to cancel your account at any time Just Host will refund you for the remainder of your term, excluding setup and domain registration fees, for which we incur a cost.
Why should you upgrade to a VPS or Dedicated Server? This may have to do with the type of site you have. If you have a lot of photos and videos that are password protected, this may be against your host’s rules for shared accounts which often prohibit file storage. Or you have a lot of site visitors, the metaphorical guests in your apartment, and your account may start getting crowded as those guests start clogging up the “hallways” otherwise known as CPU capacity. Another reason is to have full control over the configuration of your server, if you own a house you can make modifications you may not be allowed to make in an apartment or townhome.
We accept credit/debit cards (Visa, MasterCard, AmEx) and PayPal payments
Our Support Team is available to help for any needs you may have with your domain, hosting and online presence. You can contact us using Phone | Chat | Email All contacts will be responded to by the same means they are received. If an escalation is necessary you will be provided a ticket number that will be responded to via the support console and email.